Satisfaction Guarantee Request

Something got missed? Sorry about that - we'll make it right. The satisfaction guarantee has 2 conditions: you sent us photos of all areas of your home before the cleaning, and you submit your claim within 48 hours of the appointment. Fill out the form and our team will follow up within 1 business day.

This field is for validation purposes and should be left unchanged.
Name(Required)
Address at which service was performed(Required)
Type of cleaning service performed(Required)
Was your cleaning done within the last 48 hours?(Required)
The satisfaction guarantee only covers claims made within 48 hours of the cleaning. You can still submit it and we'll review it case by case.
Before the cleaning, did you send us photos/videos of all areas of your home?(Required)
Our booking instructions ask for photos or videos of your home before the cleaning. Without them, this claim isn't covered by the satisfaction guarantee. You can still submit it and we'll review it case by case.
For example: weekdays from 9am to 12pm, Saturday morning, etc.
The claim will cover the areas described here and supported by your photos or videos.
Drop files here or
Max. file size: 256 MB.